I am hoping someone can help me with this. Has anyone had experience of adding a Time Recording Cost Grade?
We currently have 4 Grades, but we need to add another. I was hoping this would be a simple task but after speaking with Proclaim support I have been told that there is "a lot of Maths" going on to incorporate the new Grade and it needs them to carry out consultancy work.
I am new to the more in-depth programming element of Proclaim - I have been on all the courses but I'll be honest, I have no clue where to start looking to implement the change. I know how to edit existing Pay Grades, but not sure where to look for the MATHS associated with Time Recording. The way the Support team have spoken to me about it has me thinking this is a large job as they want an hours development time per case - which adds up!
If someone could point me in the right direction I would really appreciate it.
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