SecureDocs - Days Avail  [SOLVED]

Discuss your general Proclaim related queries here.
revellbikes
Posts: 488
Joined: Fri Jun 15, 2012 12:44 pm
Has thanked: 16 times
Been thanked: 51 times

SecureDocs - Days Avail  [SOLVED]

Post by revellbikes »

Morning all,

I was hoping someone would be able to clarify something for me with regards to the number of days Secure Docs are available.

There is a field in Worflow Maintenance entitled 'Days Avail:'

Screenshot_1.png
Screenshot_1.png (3.94 KiB) Viewed 334 times

I would just like to clarify if there is a way to set a secure document to be available indefinitely? Should this be set to 0 or 999 perhaps?

David P
Posts: 82
Joined: Thu Jan 11, 2018 10:33 am
Has thanked: 8 times
Been thanked: 11 times

Re: SecureDocs - Days Avail

Post by David P »

According the the manual, if that setting is 0 then the default specified in the user profile is used.
I can't see any reference to that setting within my Tech 2 manual, all I know for sure is that the setting is against the default user profile.
Our is set to 7 but I've not had any need to alter it so far.

Proclaim_Dev
Posts: 6
Joined: Fri Mar 01, 2019 1:53 pm

Re: SecureDocs - Days Avail

Post by Proclaim_Dev »

Hi Revelbikes,

I have always set this to be 999, for unlimited.

Pretty certain, this is how you do it - although, I have nothing to quote from on that. I seem to remember getting this from someone on 3rd Line!

Cheers

revellbikes
Posts: 488
Joined: Fri Jun 15, 2012 12:44 pm
Has thanked: 16 times
Been thanked: 51 times

Re: SecureDocs - Days Avail

Post by revellbikes »

Thanks David, I scoured my manual repository for similar information but wasn't successful. Can I ask which manual you're referring to? I seem to only have a multiple signature secure doc manual, with no reference to it.

I checked with Access / Eclipse, their response rates seem to be improving finally! They said the document specific days available field should be set as 999 which is the max but there is no indefinite option.

David P
Posts: 82
Joined: Thu Jan 11, 2018 10:33 am
Has thanked: 8 times
Been thanked: 11 times

Re: SecureDocs - Days Avail

Post by David P »

Hi, it's the "Secure Docs Client Manual" that I was looking at