Unable to create a bitmap of size error

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srb
Posts: 1
Joined: Wed Sep 15, 2021 4:22 pm

Unable to create a bitmap of size error

Post by srb »

Hi - first post here and after drawing a blank so far with proclaim support I wanted to know if anyone else had seen this particular error before?

Usually within the PDF editor screen, users are reporting error 'Unable to create a bitmap of size: 1832.53440268766x2587.23691578011'. There is also a red cross through the screen and no image is showing in the editor. We run standard resolutions on 24" monitors

Thanks
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