Scheduled Reports - Last Accessed.

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Scheduled Reports - Last Accessed.

Post by Netwiseit »

Morning folks, I have some maths run on a case exit whereby it it stores who the case was last accessed by and when - that bit works fine but I have a scheduled report that pulls up open cases - the last accessed field is replaced by ATMONE and the time even though in the report run I have it set to Read Only.

I'm unsure where about I'm going wrong on this. Can anyone provide any advice?


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Re: Scheduled Reports - Last Accessed.

Post by ISimpson »

ATMONE is the user for the task server (or will be one of them if you have multiple). So if the report is run from the task server (or the task server was the last to access case before a save) then that's what you will get.

Try modifying the save code to exclude user ATMONE for completion of the last accessed fields...