Discuss your general Proclaim related queries here.
6 posts • Page 1 of 1
I was trying to change the template type in 'Data Template Maintenance' from CSV to Excel CSV. Firstly clicking on update doesn't allow me to change anything (everything greyed). Copying just allowed me to change the template name. So I decided to go into FIELDS and right click to export the template but in the pop-up menu everything is greyed out except 'Sort'. I looked at my account privileges and cannot see anything obvious which is missing. We have recently moved to 3.3.1. So is there some hot fix missing which is preventing me from creating a new template type from an existing definition or am I missing something?
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You should be able to right click and export whilst on the field tab. I suspect you haven't got the template in 'update mode', this would cause the export option to be greyed out...